Plone Support Services
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filed under:
plone service,
plone migration,
plone hosting,
plone consulting,
plone development,
plone web
Pingpower provide the reliable support services for your Plone sites or systems.
What is it?
- Assisting with troubleshooting, problem-solving, disaster recovery and software bugs.
- Fixing problems and repairing broken components
- Answering questions and making recommendations about Plone usage
- Recommend solutions, software products or architectures for solving problems or improving websites.
- Performance monitoring, testing & tuning, Cache tuning
- Plone migration & module products upgrade
- System backups regularly
Available packages
Support packages are billed on a recurring contract. Different package has a defined amount of support hours.
The available support packages are:
| Package | hours/month | $/quarter | $/six months | $/year |
|---|---|---|---|---|
| Standard | 4 | 600 | 1200 | 2200 |
| Professional | 8 | 1000 | 2000 | 3800 |
| Enterprise | 16 | 1800 | 3600 | 6900 |
| Standalone | $40/hour | - | - | - |
- Support agreements have a guaranteed response-time of one business day.
- External support hours available for charge of $35/hour basing on any package of Standard/Professional/Enterprise
How to get it?
Contact us please, and ask for one of the support packages above. We'll send the service level agreement (SLA) and talk about the contract's detial with you.
We will always be pleased to help you.
Why PingPower?
We have more than 6 years of expertise in Zope and Plone and provides professional, yet affordable Plone support. We even provide support for third-party add-ons or customized Plone sites.
